We as NAVA Solar operate the NAVA Solar Website (www.navasolar.com) (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of any Personal Information that we receive from users of the Site. NAVA Solar respects your right to privacy. This Privacy Notice explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights. This Privacy Notice only applies to personal information that we collect through our website at www.navasolar.com (the “Site”). We use your Personal Information only for providing usage metrics that are in turn used for improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Who is NAVA Solar

1-1 NAVA Solar is a distinguished brand deeply rooted in South Africa. Our unwavering mission is to provide the highest quality renewable energy products, ranging from PV systems and accessories to comprehensive Energy Storage Systems (ESS). With a focus on Residential, Commercial, and Industrial verticals, we offer a comprehensive range of solutions tailored to your specific needs. At NAVA Solar, we pride ourselves on our cutting-edge energy solutions and portable energy storage systems, renowned for their exceptional performance and portability. As a customer-centric brand, we uphold several core value propositions that set us apart including the Best Value for Money, Future-Proof Technology, Easy Installation, Energy Management Analytics and Best After-Sales Services. Customers choose NAVA Solar as their trusted partner for reliable renewable energy solutions. Together, we power a brighter and more sustainable future.

2. Information Collection And Use

2-1 While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to: a) Name b) Email c) Country. We do not collect any other identifiable personal information on our websites.

3. Log Data

3-1 Like many other site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other usage statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse the data that we have collected based on your usage of the website. When we make use of any third party services, we will adhere fully to the privacy policy of the third party service

4. Who does NAVA Solar share your personal information with

4-1 We may disclose your personal information to the following categories of recipients: To our group companies, third party services providers and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Website), or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information. To any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person; to a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Notice; to any other person with your consent to the disclosure.

5. Cookies & Similar Technology

5-1 We use cookies and similar tracking technology (collectively known as, “Cookies”) to collect and use personal information about you, including to potentially serve interest-based advertising. Cookies are sent to your browser from our web site and stored on your computer's hard drive. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, please note that certain portions of our website may fail to work correctly if you do not accept cookies.

6. How does NAVA Solar keep you secured

6-1 We use any and all appropriate technical as well as organisational measures to protect the personal information that we collect and process about you. The measures are designed to provide a level of security appropriate to the risk of processing and protecting your personal information. We use industry best practices to secure personal data including encryption. We partner with industry leading technology cloud partners who have proven protection and security measures to ensure data is protected at all times. The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is ever 100% secure. Your personal information may be transferred to, and/or processed in, countries other than the country in which you reside. These countries may have data protection laws that different to the laws of your country and, in some cases, may not be as protective

7. Data Retention

7-1 We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. Changes To This Privacy Policy

8-1 We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws. You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.

9. Contact Us

9-1 If you have any questions about this Privacy Policy, please contact us using our applicable contact forms or by mailing us at info@navasolar.com